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  • High Stakes Drama in Digital Music

    April 28th, 2009

    Interesting to see that Mike Jones has stepped in as COO of MySpace. I met Mike two or three years back when launching several social networking websites, and worked closely with one of the companies he founded, Userplane. They offered a great chat product that was well ahead of its competition at the time and it came as no surprise to me that Userplane were acquired by a company like AOL.

    At that time, just four years ago, MySpace was the social networking leader vying for dominance with VC investment darling Friendster; and Facebook was a closed community only for college students.  How the landscape has changed for all companies.  It is a not-so-subtle reminder how quickly the digital media environment evolves.

    The executive changes at MySpace mark a watershed moment for the digital music industry.  MySpace’s success is rooted in music, as we’re all reminded every time we land on the site to hear a new track or seek out a new band.  However, it is a social networking site and as such, must generate revenues from its user base.  Unfortunately for MySpace, advertisers are leaning towards Facebook, which boasts an older cash-spending demographic.  As new CEO Owen Van Natta seeks to bring some of his Facebook experience to MySpace, it will be interesting to see how the music plays out.

    It’s no easier in the digital music distribution arena.  Apple’s leadership with iTunes may seem unassailable, yet it faces many threats with the rise of competitors that offer lower cost, higher quality music downloads without Digital Rights Management (DRM).  iTunes’ recent introduction of variable pricing illustrates posturing with the likes of Amazon, Rhapsody and Beatport.  Amazon’s digital music partnership with MySpace Music is also nothing to scoff at, after all MySpace has 76 million unique monthly visitors in the US alone, according to comScore.

    One young London-based company blazing a trail is 7Digital, which creates download stores for record labels, TV stations, artists and brands.  The company recently announced a partnership with AOL which integrates MP3 purchases into downloads.  This is a big win that follows recent liaisons with streaming-music hot property Spotify and open source media player Songbird.  What 7Digital taps into is offering high quality DRM-free downloads in various formats - not audiophile quality yet but nonetheless a compelling proposition for increasingly discerning tech savvy consumers.

    In the world of P2P, a copyright conviction in Sweden is making waves.  Four co-founders of torrent site Pirate Bay were recently sentenced to a year in jail and a fine of 30 million kroner (£2.4 million) for facilitating the illegal sharing of copyrighted material.  Some suggest that this sets a precedent that could shake the likes of Google and YouTube for leading consumers to illegal content, however, a columnist for the Register argues that these convictions are virtually insignificant outside of Sweden.  In a stroke of coincidental timing, BI Norwegian School of Management released a report indicating that downloaders of illegal music also purchase more legal music than those who squeaky clean types who do not frequent P2P sites.

    So what does the future hold?  Will MySpace become less relevant in the years ahead?  Will Apple lose its lead?  Will anyone be able to halt the headlong downward plunge of music download prices? Will other artists follow the lead of Radiohead and Trent Reznor of rock band Nine Inch Nails (NIN) by offering free high quality downloads of new albums directly to fans?  Both bands have seen success in building a stronger community with fans and also selling premium priced album sets and other merchandise.  Reznor is taking it a step further with a new iPhone app that allows fans to get news, see fan remixes, stream concert footage and link up with other fans via Google Earth GPS.  Perhaps that is Apple’s trump card in the battle.  Four years from now?  It’s anyone’s guess.  What we do know is that it will be an exciting journey.

    iPhone Apps - Show Me The Money!

    March 24th, 2009

    There’s no doubt that the iPhone has fundamentally changed the mobile phone market. Last week, the company launched its iPhone OS 3.0 and announced some significant milestones, including more than 25,000 applications available in the App Store and more than 800 million apps downloaded.

    Great traction, but where are the revenues?

    It’s a big store with a lot of players.  Say you’re an entertainment content developer.  According to MobClix, there are 3,144 entertainment downloads available in the Apps Store - and of those, more than a thousand are free.  In this vast market, first, how do you get noticed; and second, generate profits?

    Take one case study for game app Galaxy Impact developed by Team iBokan.  Launched free-of-charge in iTunes App Store, it has 220,000 downloads in the first two weeks and ranked No 10 in the ‘Top Free Apps’ in the Game category and No 20 in the Top Free Apps overall.  Then, the company moved to charge 99¢ per download.  The result?  Free downloads vs for-fee downloads eked out at 400:1.  For 220,000 downloads, they stated that revenue amounted to $550.  Not great.  They moved to an ad model with the free offering, which increased revenues but in hindsight should have been done from the start.

    But is advertising the answer?  To be sustainable as an ad model, the app must be used on a regular basis.  Pinch Media recently noted that generally only 1% of apps are used past the first 30 days.  Ouch.

    Another new option recently added to the iPhone 3.0 API is the ability to include in-app transactions, which means that after purchasing a game or other download, users could be hit for additional costs to upgrade features.  Great for developers, but for users?  Adam Frucci of Gizmodo believes in-app transactions will diminish the user experience and in his words, ‘open the floodgates for the sleaziest app behaviors possible.’

    Do I hear strains of Crazy Frog, v2.0?

    Jim Hopkinson of Wired Magazine offers a good overview of different revenue models for iPhone developers, ranging from free apps featuring advertising through to high-cost apps.  His bets are on paid applications at a low- to mid-range cost targeted to niche markets - with the example of Winepad, a wine journal for those on the go.  This makes sense as you’re able to push it out and promote it on special interest blogs and sites without relying on the Apps Store to get exposure.

    Lest we forget, there are other platforms out there.  After all, the iPhone accounts for only 1.5% of the handsets in the USA, according to The Neilson Company (Oct 2008).  Nor does the iPhone appear on Bango’s Top 20 list of handsets navigating to Bango’s mobile payments platform for premium content and ad campaigns.

    With other handset vendors moving aggressively to create better mobile internet experiences and mobile network operators weighing more heavily into the game, the mobile content market is about to become increasingly interesting.  The question every developer and business should be asking, however, is ‘where are the revenues?

    Happy Birthday World Wide Web

    March 17th, 2009


    This month, the World Wide Web turned 20 years old. Unlike my children who are unable to imagine life without email, Google, Wikipedia, Facebook, YouTube and the myriad other uses they make of the Web, I do remember the way things were before the Web (remember those big heavy books called “encyclopaedias” and some other heavy things called “Yellow Pages”?). Now that I’ve been reminded of the Web’s birthday I’m not sure whether I’m more astounded at how quickly 20 years has passed or actually what a very short period of time the Web has existed, given its profound impact on our lives and on the world (and of course you could arguably say something similar about mobile phones).

    Have a look at TED for a great talk given recently by Web inventor Tim Berners-Lee. He says he originally created the Web as a “play project” on the side and goes on to talk about his next project which is to build a Web for open, linked data that could do for numbers what the Web did for words, pictures and video to “unlock our data and reframe the way we use it together”. It makes absolute sense when you think about it – after all the Web is the ultimate cloud computer.

    I love TED, it’s one of the best sources of thought-provoking, stimulating, fascinating material on the web. TED stands for Technology, Entertainment, Design. It started out in 1984 as a conference bringing together people from those three worlds. Since then its scope has become ever broader. The annual conference now brings together the world’s most fascinating thinkers and doers, who are challenged to give the talk of their lives (in 18 minutes). I find a good way to keep up with what’s new on TED is to follow it on Twitter.

    Rob Ellis
    View his LinkedIn profile here

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